FAQs & Customer Service

For any issues with a purchase or specific questions, you can always reach out to our customer service team.

Why am I not getting an order confirmation email?

Some customers find our emails in the spam folder of their email inbox. The sender name should contain trivisionsecurity. If you never received an order confirmation email for a purchase, then you should contact our customer service team immediately.

What forms of payment are accepted on trivisionsecurity?

You can purchase with most major credit cards including Visa, MasterCard, Discover, American Express, and more. We also accept PayPal, Diner's Club.

How much is shipping?

Nothing. We always send to you with free shipping.